Terms and Conditions

These Terms and Conditions govern your use of the Botanica website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms and Conditions.

Eligibility

You must be at least the age of majority in your jurisdiction to purchase products through this website.

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.

Website Use

You may use this website only for lawful, personal, and non-commercial purposes.

You may not:

  • Use the website for fraudulent or unlawful activity.
  • Interfere with the website’s operation or security.
  • Introduce malware, harmful code, or automated scraping tools.
  • Copy, reproduce, or exploit website content without authorization.
  • Impersonate another person or provide false information.
  • Attempt to gain unauthorized access to accounts or systems.

Product Information

We make reasonable efforts to present product descriptions, ingredients, images, pricing, and availability accurately. Packaging or appearance may occasionally vary without materially changing the product.

Please read the product label, ingredient information, suggested use, warnings, and storage directions before use.

Health Information

Content provided on this website is for general educational and informational purposes only. It is not medical advice and does not replace consultation with a qualified healthcare professional.

Do not use Botanica products to diagnose, treat, cure, or prevent a medical condition. Consult a healthcare professional before use if you are pregnant, nursing, taking medication, have a medical condition, or are considering giving a supplement to a minor.

Orders

Submitting an order does not guarantee acceptance. We may decline or cancel an order because of:

  • Product unavailability.
  • Pricing or listing errors.
  • Suspected fraud.
  • Payment authorization issues.
  • Shipping restrictions.
  • Violation of these Terms.

If we cancel an order after payment has been collected, we will refund the applicable amount.

Prices and Payments

Prices are displayed in U.S. dollars unless stated otherwise. Applicable taxes, shipping charges, and discounts will be shown during checkout.

Prices and promotions may change without notice. Changes do not affect orders that have already been accepted unless a clear pricing error occurred.

Shipping and Delivery

Estimated delivery dates are estimates and are not guarantees. Delivery delays may occur because of carrier problems, weather, customs, incorrect addresses, or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Returns and Refunds

All returns, replacements, cancellations, and refunds are governed by our Return and Refund Policy.

Intellectual Property

All website content—including logos, branding, text, graphics, photographs, product designs, videos, and layout—is owned by or licensed to Botanica and is protected by applicable intellectual-property laws.

No content may be copied, modified, distributed, sold, or commercially exploited without written permission.

Reviews and User Content

When you submit a review, photograph, testimonial, or other content, you confirm that:

  • The content reflects your honest experience.
  • You own or have permission to submit it.
  • It does not violate another person’s rights.
  • It is not unlawful, deceptive, threatening, or defamatory.

You grant Botanica permission to display and use submitted content for operating and promoting the store, subject to applicable law.

Third-Party Services

Our website may use or link to third-party services. We are not responsible for the content, availability, security, or practices of third-party websites or platforms.

Disclaimer of Warranties

To the maximum extent permitted by law, the website and its content are provided on an “as available” basis. We do not guarantee that access will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

Limitation of Liability

To the maximum extent permitted by applicable law, Botanica will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from use of the website or products.

This limitation does not apply where liability cannot legally be limited or excluded.

Governing Law

These Terms are governed by the laws of [State and Country], without regard to conflict-of-law principles, except where applicable consumer law provides otherwise.

Changes to These Terms

We may update these Terms periodically. Updated Terms will be posted on this page with a revised effective date.